Whether a rock
appears out of thin air, or if you end up being the victim of an act of
vandalism, windshield cracks and chips are quite common. If the chip is in a
very inconvenient place on the glass, you have to have it repaired immediately.
In your eagerness, you have to avoid falling prey to an auto glass scam artist.
According to many Scarborough Auto Glass
experts, most mechanics and repair men in the industry are generally honest.
Unfortunately, every batch has its bad apples. Even in well known and respected
repair shops there are fraudulent repairmen that will take you for a spin if
you do not keep an eye open. Here are some ways you can watch out for potential
con men.
Know the
Difference: Windshield Repair vs. Replacement
As many Scarborough Auto Glass
technicians have said, if the mechanic looks at the glass and his first
reaction is to tell you that the chip is un repairable, go see another mechanic
for a second opinion. Most auto glass scam artists use lines like, '8 out of
10' cracks cannot be repaired. In your case, that may be true, but in most
cases, professionals can handle almost any kind of chip or crack. Get a second
opinion from a reputable garage before you decide to change your windshield all
together. Also, watch out for terms like, 'It can be repaired but you will not
like what it looks like after'. This is another common trick used to fool
customers. The mechanic will charge a high price to fix the crack but will
intentionally do a lack luster job. Then, they will suggest that the money you
already spent on the repair will go towards a windshield replacement. These are
complete lies. The adhesive used to repair car windows have the same refractive
index as the windshield. Once repaired properly, a chip or crack is invisible.
If after a repair, you can still see fault lines, than the mechanic did
something wrong. Most scam artists take this approach, instead of suggesting a
replacement from the get go. If they ask you to change the glass immediately,
you might put your guard up. So they give you a high price for the repair,
hoping you would opt for a replacement. If you still do not budge, they will
intentionally mess up the repair job. Once the windshield is further damaged,
you will have no choice but to go with a replacement. To avoid being scammed,
always get a second opinion if the repairman asks for a high price or requests
a windshield replacement. If the price is too low, do the same thing. With the
cost of labour and the type of work that needs to be done, there is a certain
price threshold. A price too low may indicate a jack of all trades looking to
make something extra on the side.
Appearance is
Key
Auto glass repair
shops are usually located in industrial areas. Most of them look shabby, greasy
and at times downright unsanitary. Repairmen are supposed to look grimy and
rugged. A lot of times, these places have the best mechanics and best possible
deals. Even still, try to avoid places without a proper, well organized front
desk. The shop does not need flashy uniforms or posh counter tops, just try to
avoid the absolute bottom of the barrel establishment that also moonlights as a
chop shop. Do not trust someone who works out of the back of a truck. Chose a shop online or one which has been
recommended to you by someone you trust. Never, ever trust someone who
approaches you at a car wash or in the parking lot. It is an easy marketing
method but almost every single time, they are usually scams. You do not need
any immediate repairs but a fraudster will approach you at the car wash and
pitch you a long winding story as to why you need to have your car looked
at. Many windshield scam artists go to
local neighbourhoods and knock on peoples doors. If you see these people, try to
keep your car in the garage. There have been instances where such individuals
intentionally damage your windshield before approaching you. These fraudsters
usually try to entice you by offering gift vouchers and tickets. Even if the
offer sounds goods, stay clear, reputable auto shops always look to expand and
build their business through repeat clientele. They have websites and marketing
campaigns but the majority of their business comes through referrals and
through good solid work that keeps customers satisfied.
Insurance
Coverage
Dishonest
repairmen will always tell you that you insurance will cover everything. This
is just a trick. Once they get their hands on your insurance information, they
can charge sky high repair costs to cover their shoddy work. They can even make
claims for unnecessary repairs and in some cases for work they have not even
done. Every time you make an insurance claim for a repair or when a scammer
makes the claim, your insurance premium rises. If you have made other claims recently,
you may end up filing too many and lose your policy or the insurance company
may force you to upgrade your plan. If claims are widespread, the premiums
could rise for everyone across the board. This may sound farfetched, but
according to the National Insurance Crime Bureau, between 2009 and 2010, auto
glass fraud shot up by 527%. With so many scams operating in the industry there
is a very possible chance that insurance premiums may rise for everyone. The
financial problems associated with this are bad enough, but you could even be
jailed for fraudulent insurance claims. So, when a repairman says that your
insurance will cover all the costs or is eager to get your insurance
information, be very diligent. Make sure you are dealing with true professionals,
who are not out to rip you off. The shop may also make a claim that it is the
only one authorized by your insurance company to make repairs. Do not take
their word for it and double check with your insurance company.
Certification
As mentioned before,
grimy repair shops often have the best mechanics and the most satisfying deals.
If you do find one such shop, always look at the certification of the
mechanics. The sign of an uncertified mechanic is one who offers to keep all
the repairs of the books. There is no reason for a mechanic to make such a
suggestion. This is a choice that should only be up to the customer. Even if
you are at a really nice place, ask to see their certification if it is not on
the wall in their waiting area. Do this whenever you go to a new mechanic or someone
you have never worked with before.
In Conclusion
A mechanic, who
practices fraudulent activities, is someone who is not well versed in auto
repairs. They will probably do a horrendous job and make a real mess of it. The
windshield pays a vital part in the deployment of the airbags, if it is not
replaced properly, it could pop out during a collision or if the job was done
really poorly it could pop out while you are driving. Windshield repairs and chips have to be repaired perfectly. The windshield holds the
weight of the car's roof and acts as added protection, especially in a head on
collision. The crack has to be repaired in such a way that the structural
integrity of the windshield remains the same as the day it first came of the
production line. So, these auto glass con men do not just impact you
financially but could affect your physical health. Only a trained expert should repair your auto glass.